The Role
- Promote and generate new business, across all personal lines classes -Motor, home, farm, van, health and marine.
- Process policy queries and changes in line with existing client’s needs.
- Support of the annual renewal cycle, ensuring client retention.
- Support day to day administrative needs associated with client’s personal lines policies.
- Identify cross sell opportunities by asking clients what other insurance needs they have.
- Provide an excellent client experience and ensure positive engagement.
- Work collaboratively and flexibly to support goal achievement.
- Ensure compliance with CBI, CPC, GDPR & internal policies at all times.
- This role supports clients both face to face and over the telephone.
The Person
- Experience & knowledge in a personal insurance environment is required
- APA qualified or working towards is an advantage
- You will be customer-focused, and committed to providing an excellent service to our clients
- Strong interpersonal skills are essential
Hastings Insurance is an Equal Opportunities Employer
